AI customer support assistant for tricky replies
Reply well to tricky customers, fast.
Try customer support assistant freeFree plan: 20 AI requests a day. Paid plans from £12 a month.
The problem it removes
One angry message can derail an afternoon and tempt a reply you'd rather not have sent.
What you get back
- Calm wording for complaints and refund requests
- Holds your position without escalating
- Offers a next step the customer can accept
- Consistent service voice across replies
How it works
- 1. Tell Ledgerly about your business once — industry, tone of voice and who you sell to.
- 2. Open customer support assistant and fill in the short form: the customer's message, your policy or constraints.
- 3. Get a draft you can copy, edit and send in the same sitting.
Who it suits
Ecommerce and shopsService businessesAnyone handling support alone